By using this website you accept the terms of this privacy statement, the copyright statement and the terms and conditions on this website.
This privacy statement explains how we collect information from you via the website or in any manner expressly described in the privacy statement and how this information is then used. When you provide us with your personal data in the manner described, you consent to the processing of all such personal data as set out in the privacy statement. Please read this privacy statement carefully and revisit this page from time to time to review any changes that we may have made. If you have any questions or comments about how we handle your personal information, please ring us on +44 (0)20 3008 5326. You may also use this number to tell us about any concerns you may have about our privacy statement.
When you give us information about another person, the other person must have agreed to let
When you register with us, you (or the person registering for you) must provide us with:
We use your personal information:
To achieve the purposes set out in this privacy statement we may need to give your information to our certified partners, professional advisors and auditors.
We may also give your information to third parties who may take over part or all of the business in the future, but only for the purposes outlined in this privacy statement.
We, and our certified partners, will use your information to send you regular updates about:
If you have not registered as a learner or member but are simply making an enquiry or request for information, we will use your personal information to reply to your enquiry or request. We will not use this information for marketing purposes without your permission or unless you invite us to do so.
We are required to take appropriate technical measures to protect your personal information including making a regular backup of our system and data. We have security measures in place to make sure any personal information we collect is secure. Your account is password protected and all information including your password is on a secure server, which only a limited number of employees and sub-contractors can access. All parties with access to your information are subject to confidentiality obligations. If you think someone else knows your password, or is using it, tell us immediately and change your password.
Even though we take appropriate technical steps to protect your security, you should remember that data transmission over the internet cannot always be guaranteed as 100% secure so you use the website at your own risk.
We keep personal data:
Cookies are small text files which are sent to your browser by a web server and stored on your personal computer's hard disk. We use cookies on our site to:
You can disable cookies but if you do, you may not be able to use certain features on our site and you may need to enter your password more frequently. If you want to know how to remove cookies from your browser, go to the 'All About Cookies' website.
You have the right to ask for a copy of all the information we hold about you (we will charge you a small fee for this) and to correct any inaccuracies. To obtain a copy of this information, please ring us on +44 (0)20 3008 5326. You can amend your details on the website at any time.
Our website contains links to other websites. We are not responsible for the privacy policies of other sites and we advise you to read the privacy statement of every website that collects personal information from you.
This privacy statement explains how we collect information from you via the website or in any manner expressly described in the privacy statement and how this information is then used. When you provide us with your personal data in the manner described, you consent to the processing of all such personal data as set out in the privacy statement. Please read this privacy statement carefully and revisit this page from time to time to review any changes that we may have made. If you have any questions or comments about how we handle your personal information, please ring us on +44 (0)20 3008 5326. You may also use this number to tell us about any concerns you may have about our privacy statement.
Giving information for other people
When you give us information about another person, the other person must have agreed to let
- us process all their personal data; and
- you receive any data protection notices for them.
- which data they must give;
- which information is voluntary; and
- how they can access and, if necessary, correct the data we hold about them.
The information we collect during registration or enrolment
When you register with us, you (or the person registering for you) must provide us with:
- your full name
- email address
How we use the information we collect
We use your personal information:
- to answer your queries or complaints;
- to deliver our membership services;
- to provide support
- to carry out administration;
- for general statistics and research;
- as may be required by law or in connection with legal proceedings (including where we intend to take legal proceedings), or as may be necessary to establish, exercise or defend our legal rights.
Third parties and sponsors
To achieve the purposes set out in this privacy statement we may need to give your information to our certified partners, professional advisors and auditors.
We may also give your information to third parties who may take over part or all of the business in the future, but only for the purposes outlined in this privacy statement.
Keeping you informed
We, and our certified partners, will use your information to send you regular updates about:
- our products and service
- additions to the website; and
- specific activities such as customer feedback surveys and competitions
Requests for information
If you have not registered as a learner or member but are simply making an enquiry or request for information, we will use your personal information to reply to your enquiry or request. We will not use this information for marketing purposes without your permission or unless you invite us to do so.
Protecting your personal information
We are required to take appropriate technical measures to protect your personal information including making a regular backup of our system and data. We have security measures in place to make sure any personal information we collect is secure. Your account is password protected and all information including your password is on a secure server, which only a limited number of employees and sub-contractors can access. All parties with access to your information are subject to confidentiality obligations. If you think someone else knows your password, or is using it, tell us immediately and change your password.
Even though we take appropriate technical steps to protect your security, you should remember that data transmission over the internet cannot always be guaranteed as 100% secure so you use the website at your own risk.
Keeping your personal data
We keep personal data:
- for as long as is necessary to fulfil the purposes we collected it for;
- as required by law; or
- to enforce or defend legal claims.
Cookies
Cookies are small text files which are sent to your browser by a web server and stored on your personal computer's hard disk. We use cookies on our site to:
- cut down the number of times you have to type in data;
- to track visitor usage; and
You can disable cookies but if you do, you may not be able to use certain features on our site and you may need to enter your password more frequently. If you want to know how to remove cookies from your browser, go to the 'All About Cookies' website.
Your rights
You have the right to ask for a copy of all the information we hold about you (we will charge you a small fee for this) and to correct any inaccuracies. To obtain a copy of this information, please ring us on +44 (0)20 3008 5326. You can amend your details on the website at any time.
Links
Our website contains links to other websites. We are not responsible for the privacy policies of other sites and we advise you to read the privacy statement of every website that collects personal information from you.